We act as your dedicated IT team.
We specialize in IT for law firms. We have provided IT services to over 300 law firms since 1996.
Managed IT, Microsoft 365, cybersecurity, networks, backups and AI services for your business. Choose a dedicated IT team, support alongside your staff or help with a project. Serving Edmonton, Calgary, Vancouver and Red Deer.
Netsmart Intelligence
Netsmart now offers specialized artificial intelligence (AI) services, custom programming and managed AI environments for law firms, dental practices, accounting offices and other businesses, backed by our IT and cybersecurity expertise. Connect your supported business programs, such as practice management, accounting, documents and email, to Claude or ChatGPT, and your team can work in a familiar prompt window. A custom dashboard is optional.
We set up Claude or ChatGPT and the managed gateway, connect the agreed business applications and program custom tools around your workflows. Where an application allows it, an approved workflow can save a reviewed entry back to that program.
We assess how AI is used, agree on the approved tools, information and users, control access to company information and test that access before staff begin.
Agreed support with a named contact, connection checks, updates, staff training and regular reviews of use, costs and improvements.
AI receptionists for your office. We set them up for dental offices, medical clinics, law firms and other businesses, to answer calls, handle common questions and take appointment requests. Explore AI receptionists
Being offered AI by another provider? AI needs access to your client files, records and financial information. Before you give that access to any provider, talk to IT and cybersecurity specialists who know how to connect and secure your systems.
Contact us today for your customized AI automation proposal. 1-877-452-5811
Law firm IT specialists since 1996
Netsmart has provided IT services to over 300 law firms since 1996. We specialize in supporting the technology legal practices rely on, from client documents and legal applications to secure access, communication and recovery.
We work with your software vendors on document management, legal accounting and the applications your lawyers and staff use daily.
We help manage staff access, multi-factor authentication, endpoint security and backup planning for your firm’s systems and client documents.
Get help with Microsoft 365, networks, printing, communications and IT projects, whether we act as your dedicated IT team or work alongside your existing staff.
Casinos & hotels
Netsmart supports hotels and casinos in Canada. We help your staff and internal IT team with business applications, guest Wi-Fi, operational networks, cybersecurity, backups and technology projects, working with your property’s software and equipment providers.
Explore hotel and casino IT supportOur services
We look after day-to-day IT and help plan the changes ahead. Choose a managed service, support for your existing team or help with a defined project.
Help desk support, proactive maintenance and IT planning, as your IT department or as added expertise alongside your internal team.
Explore Managed IT Services & Help DeskSecurity assessments, firewalls, endpoint protection, access controls, monitoring and compliance support.
Explore Cybersecurity & IT ComplianceMicrosoft 365 migrations, Azure, Intune, virtual machines, mobile device management and cloud security.
Explore Microsoft 365 & CloudNetworks, Wi-Fi, servers, virtualization, firewalls, VoIP phones, cameras, meeting rooms and connected office systems.
Explore Networks & InfrastructureBusiness backups, recovery planning and procedures, restoration testing, failover and disaster recovery services.
Explore Backup & Disaster RecoveryOffice moves, new locations, upgrades, migrations, procurement, vendor coordination and handover to your team.
Explore IT Projects & Office MovesAI receptionists, Claude or ChatGPT connections, custom programming, security, staff training, Microsoft 365 Copilot readiness, local model pilots and automation.
Explore AI ServicesPractical advice for business leaders on IT roadmaps, budgets, vendors, cybersecurity, continuity and growth projects.
Explore Virtual CIO (vCIO)The way we work
Your people, applications and priorities shape the service. We work with your staff and software vendors to keep responsibilities clear and make technical issues easier to resolve.
Meet your IT partnerWe start with your systems, users, vendors and the issues or changes you need help with.
Next, we define coverage, responsibilities, priorities and a service arrangement that fits your business.
Then we help your staff, maintain your systems and work through improvements and projects together.
Who we support
Keep your legal applications, client documents and daily communications connected. Netsmart supports the computers, accounts, printing, scanning and recovery arrangements behind your firm’s work, coordinating application-specific changes with your software vendors.
Explore Law FirmsIT support for staff computers, email, business applications, networks and backups as your company grows. Based in Edmonton, Netsmart handles agreed day-to-day support and maintenance, or adds technical expertise to your existing IT staff.
Explore Small & Medium BusinessesDental practice IT support for front-desk systems, imaging workstations, networks and connected equipment. Based in Edmonton, Netsmart coordinates IT requirements with your dental software and equipment providers so infrastructure and application responsibilities stay clear.
Explore Dental PracticesIT support for scheduling, practice software, imaging connections and staff workstations. Based in Edmonton, Netsmart coordinates network, device and access requirements with your oral surgery practice’s application and equipment providers.
Explore Oral Surgery PracticesIT support for the documents, business applications and communications your professional office relies on. Based in Edmonton, Netsmart manages agreed user support, Microsoft 365, network maintenance and recovery planning, with co-managed support available for your existing IT staff.
Explore Professional OfficesBased in Edmonton, Netsmart supports hotels and casinos in Canada. We work with your staff, internal IT team and application providers on the technology behind guest services and daily operations, including networks, workstations, business applications, cybersecurity and recovery planning.
Explore Casinos & HotelsFlexible ways to work together
A dedicated IT team for ongoing user support, maintenance and planning, with an agreed service scope and monthly rate.
Explore Managed Service PlansAdditional IT expertise and capacity alongside your internal staff, with clear ownership and escalation responsibilities.
Explore Co-Managed ITIT assistance for specific issues or agreed work, without committing to an ongoing managed-service arrangement.
Explore Hourly Service and Time BlocksA defined IT project, with deliverables, responsibilities and pricing agreed after requirements have been reviewed.
Explore Fixed-Rate IT ProjectsYour next step
Tell us about the systems you use and the problem or project you need help with. We will review your priorities, responsibilities and next steps with you.
We review your systems with you and send a short written summary of priorities. Or discuss your IT needs.
Prefer to call? 1-877-452-5811
